Terms of Use

Last updated: October 6, 2026

1. Acceptance of Terms

These Terms of Use (“Terms”) form a binding agreement between you (and, if you are acting on behalf of a workspace, that workspace) and Sahinov Pvt Ltd (“Sahinov Pvt Ltd”, “we”, “us”), governing your access to and use of BittuAI (the “Service”). By creating an account or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.

2. Description of Service

BittuAI helps businesses and creators manage social media from one place. Its services may include Social Hub (free for your first 3 months, then a paid monthly plan), credit-funded AI creation and automation through BittuAI Studio, and customized campaign-based branding and marketing through Signature by BittuAI. Available features, integrations, package scope, and service limits are described on the relevant product page, checkout, proposal, or order form. BittuAIdoes not automatically publish content to any third-party platform on your behalf unless you have explicitly configured and authorized such an integration; publishing remains a deliberate, user-initiated step.

3. Account Registration & Eligibility

You must provide accurate and complete information when creating an account and keep it up to date. You must be at least 18 years old and have the authority to bind your workspace to these Terms if you are creating an account on its behalf. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

4. Free Trial, Subscriptions, Credits, Packages & Payment Terms

Social Hub is offered on tiered monthly subscription plans, with a free trial period for new workspaces, both as shown on our Pricing page. Continuing to use Social Hub after your trial ends means your workspace moves to a paid plan at the price shown on the Pricing page at that time; you can cancel before then to avoid being charged. BittuAI Studio uses prepaid credits for eligible AI and automation actions. Signature by BittuAI is sold through campaign packages, monthly scopes, and optional add-ons agreed with the customer. The applicable price, scope, billing interval, credit amount, and any usage limits are the values shown at checkout or in the accepted proposal or order form. Payments are processed through Cashfree or another identified payment processor.

BittuAI is not currently registered for Goods and Services Tax (GST) under Indian law, and no GST is added to any price or invoice at this time. This may change if our registration status changes in the future, in which case this page will be updated accordingly. Nothing in this section should be read as final tax guidance.

5. Cancellation & Refund Policy

You can cancel a Social Hub subscription at any time from your workspace billing settings; cancelling stops future billing but does not refund the current billing period already paid for. Terms for cancelling or changing a recurring Signature package are stated in its accepted proposal or order form. Credit-pack and add-on purchases are not automatically refundable. Refund requests are reviewed manually, case by case, and should be sent to subhash@sahinov.in with your account and order details. Approval is at our discretion except where applicable law requires otherwise.

6. Acceptable Use Policy

You agree not to use the Service to:

• Upload, produce, or distribute content that is unlawful, defamatory, infringing, or that you do not have the rights to use;
• Violate any applicable law or the intellectual property, privacy, or other rights of any third party;
• Attempt to gain unauthorized access to the Service, other accounts, or underlying infrastructure;
• Reverse engineer, scrape, or resell the Service except as expressly permitted; or
• Use the Service to generate content intended to deceive or impersonate a real person without consent, or to spread misinformation.

We may suspend or terminate accounts that violate this Acceptable Use Policy.

7. Intellectual Property

Sahinov Pvt Ltd owns all right, title, and interest in and to the Service, including its software, design, and underlying technology. These Terms do not grant you any rights to our trademarks or branding except as necessary to use the Service as intended. As between you and us, you retain ownership of the content you upload to or produce using the Service (“Customer Content”). You grant us a limited license to host, process, and display Customer Content solely to provide the Service to you.

8. Customer Data & Confidentiality

We treat Customer Content and other non-public information you share with us as confidential, and will not use it except to provide and improve the Service, or as required by law. See our Privacy Policy for how we handle personal data specifically.

9. Third-Party Integrations

The Service may integrate with or link to third-party platforms (such as social or publishing platforms, payment processors, or storage providers). We are not responsible for the availability, functionality, security, or policy changes of any third-party platform, and your use of such platforms is governed by their own terms.

YouTube. If you connect a YouTube channel to the Service, you are also bound by the YouTube Terms of Service and, by extension, the Google Privacy Policy. BittuAI’s use of data obtained through the YouTube API Services is governed by the YouTube API Services Terms of Service, as described in the Google User Data section of our Privacy Policy. You are responsible for your own compliance with YouTube’s Community Guidelines and Terms of Service when publishing content or interacting with comments through BittuAI.

Facebook, Instagram, Threads and Messenger. If you connect a Facebook Page, an Instagram account, a Threads profile or Messenger, you are also bound by Meta’s Platform Terms, the Meta policies and the Instagram and Threads terms and community standards. You are responsible for having the right to manage the accounts you connect and to message the people who contact them. How BittuAI handles data received from Meta is described in Section 11 of our Privacy Policy, and you can have it deleted as described on our Data Deletion Instructions page.

10. Service Level Expectations

We work to keep the Service available and performant but do not promise a specific uptime or service-level commitment except where a named Enterprise plan expressly includes a written service level agreement. Scheduled maintenance and unplanned interruptions may occur.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Sahinov Pvt Ltd and its officers, employees, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or related to your use of the Service, even if advised of the possibility of such damages. Our total aggregate liability for any claim arising out of these Terms will not exceed the amount you paid us for the Service in the twelve (12) months preceding the claim.

12. Indemnification

You agree to indemnify and hold Sahinov Pvt Ltd harmless from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising from your use of the Service, your Customer Content, or your violation of these Terms or applicable law.

13. Termination

You may stop using the Service and close your account at any time. We may suspend or terminate your access to the Service if you materially breach these Terms, including the Acceptable Use Policy, or if required by law. Sections that by their nature should survive termination (including Intellectual Property, Limitation of Liability, Indemnification, and Governing Law) will continue to apply.

14. Dispute Resolution & Governing Law

These Terms are governed by the laws of India, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to these Terms or the Service will be subject to the exclusive jurisdiction of the courts of Hyderabad, India, and the parties will first attempt to resolve any dispute in good faith through direct negotiation before initiating formal proceedings.

15. Changes to Terms

We may update these Terms from time to time. We will update the “Last updated” date above and, for material changes, provide additional notice such as an email or an in-product notice. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

16. General Provisions

If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force. Our failure to enforce any provision is not a waiver of it. You may not assign these Terms without our written consent; we may assign these Terms in connection with a merger, acquisition, or sale of assets. These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service.

17. Contact

Questions about these Terms can be sent to subhash@sahinov.in.